Workplace Digitization: It’s Great Potential To Make Your Employees Happy

With the pandemic, work-from-home culture is upon us, and this means that new roles and competencies will flood the job market.

Aditya Roy
3 min readJun 25, 2021

The present world is focusing on workplace digitization due to the coronavirus virus. With it, plenty of trends are showing up. In the next few months, tremendous disruptions caused by COVID-19 will change businesses for good. We may now be in the age of the virtual workplace.

And as we move forward, operational challenges will become obvious, and customers will look at work and spend their leisure time in other ways.

Earlier, we attended events, concerts, went out shopping, and even spent hours at the workplace. But, with the pandemic, businesses will have to alter the workforce competency and boost digitization. Business functions will get automated, workers will take on more active roles, and the workforce will need to become flexible.

3 Effects Workplace Digitization has on the Workforce

Workplace digitization is bound to change our daily lives. After all, work-from-home is the new normal.

For instance, in Fujitsu, work-from-home options are being administered. And chances are these changes will stay. Even in a country such as Japan, this change is a breath of welcoming, fresh air.

Boost in Customer Engagement

Introducing workplace digitization means informing and training the workforce. IDC predicted that by 2022, 70% of all organizations would expand the use of digital technologies. It will lead to higher employee productivity and business resilience.

Also, when a business undergoes a digital transformation, it boosts customer engagement. By automating processes, and by focusing on customer engagement, organizations can focus on better retention. Therefore, work-from-home could become the norm. Companies need to realize that workplace digitization is inevitable.

Process automation

In 2020, 41% of workers continued to engage in remote work after the first wave. In 2019, it was 30%. The pandemic has accelerated workplace digitization. And the rise of a digital workplace will lead different roles and skills. Such competencies will be needed in dynamic working environment fueled by intense collaboration.

Utilizing gadgets in our work

Currently, smartphones are portals for complex software and data management tools. In a study, 87% of companies passed a BYOD (Bring Your Own Device) policy that asked employees to bring their mobile devices to work. It allowed them to focus more on working on the go, and placing them in a dynamic role. Hence, they could focus on creating solutions and communicating their ideas in a digitized environment.

So, what does this mean for businesses in the future…

To follow through on this change in the workforce, a company will need to automate business functions and streamline its tasks. Employees can maneuver new tasks through efficient workflow management. Workplace digitization will force businesses to incorporate the newest technologies to stay at the top.



Aditya Roy

I’m a copywriter with a passion for learning and playing chess. I write on fashion, technology, and literature. Do enjoy my work and leave any suggestions.